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TRAINING & DEVELOPMENT PROGRAMS ARE OFFERED ON THE FOLLOWING CATEGORIES
A complete range of
Hospitality Training
is also offered.
Purpose-Built Programs
will be prepared
on request.
+92-310-589-8888
info@azamjamil.com
Exemplary customer service practices have arguably been the
leading reason for successive companies. On the other side of
the spectrum, most failed businesses can perhaps attribute their
demise to wanting customer service. As COVID pushes us into
digitization faster than we would have liked, customer service
will now have a whole new meaning. Will it conflict with
technology or supplement it? Either way, as businesses struggle
to survive, it is evident that looking after customers will be the
flavour of the day going forward
.
Does your Company have a customer
keeping vision?
The company’s customer service culture.
Attributes needed for customer service staff.
Customer service is not troubleshooting.
Customer experience journey.
The expectation – offering gap.
Make it easy for him to complain.
The role of empathy in customer service.
Why do we give bad service?
As a certified life coach, this counselling service is offered to help in
any aspect of a person’s life; private, professional, or social.
This is done on a one-on-one basis in total confidentiality.
Advice and counselling offered to students planning their professional
course as well as the employed who might be facing challenges in their
career path or may be wanting to change.